On-Demand Education

On-Demand Education

VRHP provides vacation rental housekeeping and inspection professionals with accessible education, resources, and tools. Learn from the experts and gain practical skills and knowledge that you can implement right away.

Manager Spotlights

Tune in below to our manager spotlight series, where industry professionals sit down with each other virtually to discuss the most pressing matters in the industry.

Manager Spotlight: Krystal Oliver

Join Breezeway's VP of Client Experience Koryn Okey for an exclusive conversation with Krystal Oliver from Oak Island Accommodations in Oak Island, North Carolina.

Krystal discusses how she transitioned to the housekeeping business as a manager after spending many years in the non-profit industry. Starting off last year in May right before the busy season, Krystal shares how she had to quickly learn and adapt to the housekeeping business.

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Manager Spotlight: Lance and Elaine Stitcher

Join Breezeway's VP of Client Experience Koryn Okey for an exclusive conversation with Lance and Elaine Stitcher from Seaside Vacations in Chincoteague Island, Virginia. 

Lance and Elaine discuss how they were able to grow their property portfolio to manage more than 300 homes in Virginia and Maryland after starting Seaside Vacations only seven years ago in 2015. Lance also describes how important both operations and communications are when houses are spread out over two states, while Elaine shares how to manage two very different markets.

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Manager Spotlight: Leslie Adcock

Join Breezeway's VP of Client Experience Koryn Okey for a special conversation with Leslie Adcock, Director of Operational Excellence for Cabins for You.

Leslie discusses Cabins for You's expansion into Georgia and the Florida panhandle, how they hired and retained staff by increasing wages and their benefits package, and how often they have inspectors come in to look at their properties. Finally, Leslie shares practicals for operations managers.

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Upcoming Webinars

If you can’t participate in a live webinar, you can access recordings available below—free to all VHRP members!

Summer Season in Review

Date: September 30, 2024
Time: 2:00 PM Eastern

Join fellow Vacation Rental Housekeeping Professionals for an insightful discussion on the challenges and triumphs of the 2024 summer season. Expect to share your successes and reflect on areas for improvement during this group discussion. The format will be an open forum where everyone is encouraged to actively participate, exchange ideas, and offer insights. Come prepared to engage with your peers and contribute to a collaborative conversation that aims to enhance our collective knowledge and practices.

Key Topics:

  • Success Stories: What strategies worked exceptionally well this season?
  • Lessons Learned: What would you do differently if you could?
  • Staffing Challenges: How did your approach to staffing compare to previous years?
  • Industry Trends: What new developments are shaping our field?

 

Facilitator:

Rachel Alday, Co-Owner, Adobe Luxury Rentals

Sponsored by: 

 

Register Here

One-Day Seminars - NOW DIGITAL!

VRHP continues to provide housekeeping best practices and safety insights for all vacation housekeeping professionals. This seminar provides our VRHP members with education, a sense of community, and timely resources during this unpredictable time in our industry.

Join Durk Johnson, for this one-day digital seminar. Here he explores cleaning products, safety precautions, safety data sheets, and other insights for housekeepers in today's world. All pre-recorded videos are below. Please watch all 24 videos in order. 

Purchase Now

Here's what you can expect in these videos:

  • Part 1: Welcome
  • Part 2: Housekeepers Owning the Brand
  • Part 3: Microbes
  • Part 4: Cleaning Products
  • Part 5: Safety Data Sheets
  • Part 6: Property Safety
  • Part 7: Slip and Falls
  • Part 8: Distracted Driving
  • Part 9: Step Ladders
  • Part 10: Extension Cords
  • Part 11: Fire Extinguishers
  • Part 12: Lifting
  • Part 13: PPEs
  • Part 14: Sharps
  • Part 15: Hydration
  • Part 16: Hazardous Communication Document
  • Part 17: COVID-19
  • Part 18: Customer Service Principles
  • Part 19: Standard Property Appearance
  • Part 20: Service Standards
  • Part 21: Follow The Wall
  • Part 22: The Cleaning process
  • Part 23: Another Look at Microbes
  • Part 24: The End

The One-Day Digital Seminar program is available to members for $49 and $99 for non-members.